John Ciulla is a senior executive with 15 years’ experience of full P&L responsibility in key leadership and CEO roles, and a 29-year track record of success in business development, operations, and IT. He has led multiple corporations as Senior Vice-President and Chief Information Officer, and was recently recruited by the President of Xerox Corporation to transform Xerox into a services-led company. At SOLIDleaders, he offers expertise in P&L, mergers and acquisitions, and change management.
As Senior Vice-President of Xerox Global Services since 2004, Ciulla has full P&L responsibility for 5000 employees in Document Outsourcing, overseeing all functions. He has grown earnings before interest and tax by 325%, increased revenues by 50% from $800 million to $1.2 billion, and created a new global strategy for high-end document services offerings. He led successful acquisitions of Amici (e-Discovery) and Advectis (electronic mortgage), and assisted with ACS Business Process Outsourcing totaling $6.5 billion.
From 2002 to 2004, Ciulla led Neogent, transforming it into a world-class IT services organization focusing on security for identity management. He directed sales and client growth, doubling company revenues in a year. He restructured the company and executed an exit strategy, selling Neogent to Sun Microsystems.
From 2000 to 2002, Ciulla was responsible for product, IT and real estate operations worldwide at Vignette. He coordinated acquisitions, sales, and marketing for twenty offices worldwide and oversaw development of complex web applications and portal software.
At IBM Tivoli Systems from 1998 to 2000, Ciulla was responsible for a $250 million budget and over 500 employees, reporting to the CEO. He oversaw worldwide customer support, launched an online marketplace business unit, and created worldwide customer-focused applications.
As VP and CIO at Entex Information Systems from 1992 to 1998, Ciulla transformed a product company into a services-led organization and created rapid growth from $1 billion to $3 billion. He was a key leader in acquiring Random Access, LEAD, and FCP Technologies, and devised an exit strategy with the senior team, selling services to Siemens and product to CompuCom.
Ciulla’s CEO, Operations, and IT experience are built on early business development experience. From 1980 to 1992, he was a business development star at EDS and Perot Systems, where he closed and maintained high-profile accounts, including a $250 million US Army account.
Ciulla has BS Management/Computer Sciences degree from St John Fisher in Rochester, New York, where he was named on the Dean’s Honor List all four years. He resides in Austin, Texas.
About Xerox Global Services: Xerox Global Services is the industry leader in document outsourcing services with more than 15,000 business professionals across 160 countries. This Xerox profit center helps companies optimize their printing infrastructure and streamline their communication and business processes to grow revenue, reduce costs, and operate more efficiently.